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myAARPconnection (MAC) Privacy Policy

AARP Service, Inc (ASI) operates the MAC site for purposes of administering and providing distribution channel oversight. Employees, agents or others who have a relevant business relationship may provide certain personally identifiable information (PII) when using the MAC site. ASI uses and/or shares such PII only for purposes of maintaining and administering the MAC site and for distribution channel oversight, including for analytics and reporting purposes; otherwise, information gathered on the site may be shared in aggregate form.

What ASI collects

Site registration information: when you register to use the site, we can collect your name, address, phone number, national producer number and associated agency name (if applicable) and agency phone number and zip code for purposes of verifying the person attempting to register is qualified to use the site.

ACES program information: we collect self-reported PII about community service activity participation and certain contact information for purposes of administering the ACES program, including for fulfillment of digital rewards.

Information you may provide on the MAC site but that is passed through to AARP

Much of the PII that may be provided during use of the MAC site is not collected or retained by ASI but rather passes directly through to AARP for its use:

AARP Membership:

  • Complimentary AARP membership application information: to register to receive or renew a complimentary AARP membership
  • Group membership portal application information: to facilitate the processing of an AARP membership application on behalf of a new or renewing AARP member
  • AARP membership join or renew information: to facilitate the processing of an AARP membership application on behalf of a new or renewing AARP member

AARP Programs:

  • Driver Safety program information: to apply to be an instructor in or to make a location available for program activities
  • Experience Corp program information: to make a referral of another person to become a tutor
  • Tax Aide program information: to volunteer as a tax-preparation participant

AARP's use of the PII you provide to them is governed by the terms of the AARP privacy policy: https://www.aarp.org/about-aarp/privacy-policy/

Information provided to us by others

Organizations that have relationships with AARP to make available certain products that carry the AARP name provide ASI with participating agent information including name, address, phone number, national producer number and associated agency name (If applicable) and agency phone number and zip code. We use this PII for purposes of verifying that a person attempting to register for the site is qualified to use the site.

How does ASI protect the information it collects

We use administrative, technical, and physical security measures designed to protect personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.


If you have questions about this MAC Privacy Policy, you may contact us at: support@myaarpconnection.com

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